Privacy Policy
Effective Date: July 7, 2025
The HopeLine (“we,” “us,” or “our”) is a program of OneCity for Recovery, Inc., an Ohio-based nonprofit organization. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.thehopelineoc.org (“Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with us through our Site, we may collect the following types of information:
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Personal Information: When you fill out our Contact Us form or sign up for communications, we may collect personal information about you, including your name, email address, phone number, and any additional information you voluntarily provide.
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Technical Information: We may collect anonymous data about your device, browser, IP address, and interactions with our Site (e.g., pages visited), typically through cookies or analytics tools.
2. How We Use and Share Your Information
We use your information to:
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Respond to inquiries submitted via the Contact Us form and manage our relationship
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Provide services or opportunities you request
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Improve our website experience and functionality
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Comply with legal requirements
We do not sell your personal information. We may share your personal information with third parties for the purpose of supporting our services and programs; provided these parties are bound by confidentiality rules and are permitted to use the information only to support the services and programs you request. We do not share your personal information for marketing purposes.
2. How We Use and Share Your Information
We use your information to:
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Respond to inquiries submitted via the Contact Us form and manage our relationship
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Provide services or opportunities you request
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Improve our website experience and functionality
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Comply with legal requirements
We do not sell your personal information. We may share your personal information with third parties for the purpose of supporting our services and programs; provided these parties are bound by confidentiality rules and are permitted to use the information only to support the services and programs you request. We do not share your personal information for marketing purposes.
3. How Your Information Is Stored
The security of your personal information is important to us. We use a variety of security measures to protect your personal information from unauthorized access, loss, misuse, alteration, destruction or disclosure. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of your personal data. Although we have and maintain procedures and tools in place to safeguard information in our possession, custody, and control, no website or electronic storage of information can ever be completely secure, and we cannot guarantee the safety of all personal information.
4. No Collection of Health Information (PHI)
This site is not intended to collect any Protected Health Information (PHI). Please do not include sensitive health or medical details in the Contact Us form. If you are experiencing a medical emergency, call 911.
5. Third-Party Services
Our Site may use third-party platforms for hosting and data processing (e.g., Wix, Google Forms, Mailchimp). Using these features may be subject to each platform’s privacy policies.
6. Children’s Privacy
This Site is not intended for persons under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have inadvertently collected such information, we will delete it.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Effective Date” above. Continued use of the Site after changes constitutes your acceptance.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
OneCity for Recovery
990 Reading Road
Mason, OH 45040
Email: info @ onecityforrecovery.org
Phone: 1-513-400-5339